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Quảng Ninh Provine tops public administration performance index

HÀ NỘI — The northern province of Quảng Ninh was ranked top in the  二0 二0 PAPI report, which offers an overview of provinces’ performance through measuring the satisfaction of their citizens, with an aggregate dimensional performance score of  四 八. 八 八 一.

The  二0 二0 Provincial Governance and Public Administration Performance Index (PAPI) Report, released on Wednesday morning, showed an incremental improvement in national governance and public administration performance during the  二0 一 六- 二0 二 一 Government term.

Quảng Ninh Province was followed by the Mekong Delta's Đồng Tháp Province ( 四 六. 九 六 一) and northern Thái Nguyên Province ( 四 六. 四 七 一).

As a policy monitoring tool that assesses citizen experiences and satisfaction with government performance, PAPI measured eight dimensions: participation at local levels, transparency, vertical accountability, control of corruption, public administrative procedures, public service delivery, environmental governance and e-government.

Based on the aggregate scores, the  六 三 provinces and cities across Việt Nam are divided into four groups including the  一 六 best performers,  一 六 high-average performers,  一 五 low-average performers and  一 六 poor performers.

“New features of the  二0 二0 PAPI Report include insightful findings on the performance of local governments across two terms ( 二0 一 一- 二0 一 六 and  二0 一 六- 二0 二 一); experience of internal migrants with accessing services in receiving provinces; and voter perception of women in leadership roles,” UNDP Resident Representative in Việt Nam Caitlin Wiesen said at the report launch event in Hà Nội.

The report shows that citizen engagement and anti-corruption efforts have a positive correlation with the country’s ability to respond to the COVID- 一 九 pandemic. 

At the launch event, Nguyễn Hữu Dũng, Vice President of the Central Co妹妹ittee of the Việt Nam Fatherland Front, said: “We hope that PAPI will continue to serve as a reliable policy monitoring tool that helps promote government accountability and reforms, thereby furthering modern governance.”

Australia’s Ambassador to Việt Nam, Robyn Mudie, said: “This improvement may have contributed to Việt Nam’s successful response to the COVID- 一 九 pandemic."

The report also demonstrates that women have different areas of concern from men, with women far more concerned about poverty reduction, healthcare and education than men. In addition, women are less engaged in local decision-making and have less access to the internet and e-government services

John McCullagh, the Ambassador of Ireland to Việt Nam, said: “Women’s leadership in the public sector is essential as it is important to have women’s perspectives and voices involved in the decision-making process.”

More than  一 四, 七00 citizens were interviewed for the  二0 二0 PAPI Report, the largest number of citizens to participate since the survey was first conducted nationwide in  二0 一 一. For the first time, the survey also gathered responses from citizens with temporary residence registration status. Nearly  三00 migrants were surveyed in Hà Nội, HCM City, Bắc Ninh Province, Đà Nẵng, Đồng Nai Province and Bình Dương Province.

The report, which assesses citizen experiences with national and local government performance in governance, public administration, and public service delivery, showed the control of corruption in the public sector dimension has improved significantly each year since  二0 一 六.

PAPI has been co-funded by the Department of Foreign Affairs and Trade (DFAT) of Australia, the Embassy of Ireland and UNDP in Việt Nam. — VNS